Glynne

Key Account Manager

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $11.31/hour ($2,181.82/month)

Bachelors degree

Last Active

July 9th, 2026 (yesterday)

Member Since

September 5th, 2023

Profile Description

Operations & Business Support Professional | 20 Years Hospitality & Corporate Management | AI-Enabled | Remote-Ready

I bring 20 years of experience in the hospitality and corporate services industry, including 14 years in corporate management and operations leadership across hotel operations, facilities management, and executive/administrative support. My background spans budget and P&L management, KPI and performance management, people leadership, and end-to-end operations for global accounts including Nestlé, Merck Sharp & Dohme, Willis Towers Watson, H&M, and Bank of the Philippines Islands.

I've led and streamlined operations from the ground up — optimizing strategic budgeting, cost management, and profit-and-loss analysis, while applying Lean Six Sigma (Yellow Belt certified) process-improvement principles to eliminate non-value-added work. I'm experienced in supply chain planning, inventory management, and vendor/logistics coordination, with a consistent track record of improving efficiency and customer satisfaction through cross-functional collaboration and strong KPI results.

Alongside my operations background, I regularly manage correspondence, scheduling, documentation, reporting, and client/stakeholder communication — and I use AI tools like ChatGPT and Claude daily to draft documents, organize workflows, and support research, helping me work faster and more independently.

I'm known for strong leadership, adaptability, integrity, and attention to detail. I thrive under pressure, manage multiple priorities effectively, and stay focused on continuous improvement and long-term results aligned with organizational goals.
I'm open to roles beyond my traditional operations background — including Executive Assistant, e-commerce support, or general administrative work — and I enjoy learning new markets, systems, and ways of working with diverse, global teams.

Tools & Apps: MS Office, Google Sheets, Smartsheet, Canva, ChatGPT, Claude, Copilot

Top Skills

Professional Services » Management Services » Finance Management

Experience: 5 - 10 years

Continuous review of current facilities provided to the business and to identify / implement improvements within agreed financial parameters.

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

Ensure all compliance, reporting, documentation, safety, operations, and maintenance procedures are constantly reviewed, implemented, updated and adhered to at all times. Continuous review of current facilities provided to the business and to identify / implement improvements within agreed financial parameters.

Professional Services » Management Services » Business Management

Experience: 2 - 5 years

Regularly liaise with the Sub-Regional Manager, Real Estate Services, ASEAN Region to identify, localise and recommend enhancements for the local business, and to ensure the best proactive approach is adopted at all times.

Other Skills

Accounting » Financial Accounting » Planning

Experience: 5 - 10 years

Budget preparation, managing and contributing to expense control and cost savings objectives via P&L Reporting. Monitor, measure, and report on client satisfaction with Facilities Management offerings. Developing the contract budget, and forecasts, and recommending Capex as deemed required by the client.

Office and Administration

Experience: 5 - 10 years

Overall responsible for the reporting and documentations related to running of facility operations per site location. Ensures that all office systems are managed and maintained, including housekeeping services, messenger services, security operations, Frontdesk services, shipments, safety protocols, and other technical services.