Technical VA | CRM, Automation & Integrations |Software Developer

Experienced in Zoho CRM customization, automation, and integrations. I have built custom modules, workflows, and Deluge functions to streamline business processes, automate lead management, improve data quality, and reduce manual work. My projects include developing sales pipeline systems, automated lead follow-up and reminder systems, lead capture automation, Customer Lifetime Value (LTV) calculations, payment logging, and executive dashboards for reporting and decision-making. I have also implemented integrations with Zapier, n8n, Dialpad, Slack, Zoho Voice, Zoho Desk, Zoho Analytics, and Zoho Creator to create seamless workflows across business systems. Skilled in troubleshooting CRM issues, optimizing workflows, and delivering scalable solutions that improve operational efficiency and sales performance.

Experienced in Wix website development, page building, CMS management, automation, and integrations. Helped build and customize website pages, implement design enhancements, and develop workflows that improved user experience and business operations. Worked with Wix CMS to manage dynamic content, structure data, and support website scalability. Contributed to automations and integrations connecting Wix with Zoho CRM, Stripe, and other business applications, enabling seamless data flow and reducing manual processes. Assisted with data processing and transformation workflows, bug fixing, troubleshooting, and ongoing website optimization. Experienced in supporting end-to-end website improvements, from design implementation and content management to automation and system integration.

Provided full-stack development for the software design and solutions for both the interface and functional processes of a Japanese Multi-functional Printer (MFP) using C++ for embedded software and React JS for the interface.

Performed unit and integration testing for software systems and diagnosed and resolved over 100 critical bugs, significantly improving system stability and reducing QA escalations.

Experienced in Zapier automation and workflow development, helping businesses streamline operations and eliminate manual processes. Built automated workflows that capture data from Wix websites, process and transform data using JavaScript, and synchronize information across platforms including Zoho CRM, Gmail, Google Sheets, and other business applications. Developed automations for lead capture, data processing, notifications, record creation, data transformation, API-based and cross-platform integrations, and process automation that reduce manual tasks, improve data accuracy, and increase operational efficiency.