Cherry
Customer Success & Ops VA | Intercom · Stripe · Flex | C-Suite & Clinical Team
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $11.46/hour ($1,090.91/month)
Bachelors degree
Last Active
June 21st, 2026 (today)
Member Since
September 4th, 2023
Profile Description
Experienced Customer Support Specialist with a strong track record in end-to-end client onboarding, AI/Data quality assurance, and process optimization. I manage multi-channel client communications, troubleshoot issues, and ensure accurate data handling, all while coordinating directly with executive leadership.
As the sole Customer Support Specialist at a growing healthcare SaaS company, I drive initiatives independently, streamline workflows, and ensure exceptional client experiences. Seeking opportunities to grow into Customer Success Lead roles where I can leverage my analytical skills, process ownership, and leadership potential in a remote environment.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 10+ years
HR & Admin Specialist | Ectag Manpower Services May 10, 2010 – August 2024 Managed hiring, onboarding, and offboarding for applicants while ensuring government compliance (SSS, PhilHealth, Pag-IBIG). Coordinated with clients on manpower needs and prepared payroll for 1,000+ employees weekly. Maintained confidential files, issued disciplinary notices, and ensured smooth administrative operations. Streamlined workflows, reducing hiring time by 20% and payroll errors by 15%. -
Professional Services » Management Services » Customer Support Management
Experience: 6 months - 1 year
Customer Success & Operations Support Managing customer inquiries and escalations Processing billing adjustments and refunds Verifying medical and consultation data for accuracy Coordinating clinician consultations and schedules Supporting internal operations and communication with leadership
Other Skills
Basic Information
- Age
- 44
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Valenzuela
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 28
- Influence: 2
- Steadiness: 34
- Compliance: 36
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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- Lukas Rohler
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