· Computer Trained; knowledge in Google Suite
and MS Office
such as
Word, Power Point
Presentation and
Excel
· Typing speed of
60-70 words per minute, 98?curacy
· Ability to prepare, process and
maintain
a variety
of files, records and reports
· Ability to deal effectively
with internal and external work-related
situations
· Excellent organizational skills
· Ability to maintain effective
working relationships in
a team
environment
· Ability to deal and communicate with
different customer behaviors
· Written and Verbal
Communication
in English
· Hard-working, honest, efficient,
fast learner
and team
player.
· Customer and client
relations
· Events planning and Calendar management
· Secretarial office works
· Data Research Methods
·
· Knowledge in Social Media Platforms
· providing
further assistance about purchased and refund claimed about customer online
purchased
· processing sales for extending warranty purchased
· Providing final decision regarding
issue about customer concern
· Communicating with
engineers and brainstorming to provide
Better customer service
experience
· provide extra mile assistance to customer e.i contacting
other
Department or store to get in
between and be able to resolve
And provide seamless customer
service experience
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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