I am a dedicated Healthcare Revenue Cycle Management (RCM) Specialist with proven expertise in high-volume payment processing within BPO environments. With a track record of meeting and exceeding daily quotas of 400+ submissions, I deliver accurate, efficient results in complex healthcare billing systems.
What I Bring:
Specialized RCM Knowledge: Expert in multi-queue remittance processing, ERA/EOB indexing and matching, and provider portal navigation
Performance-Driven: Consistently met aggressive daily processing quotas while maintaining 100% accuracy standards
Detail-Oriented: Proficient in lockbox and paper check posting with expertise in zero-pay processing and escalation handling
Versatile Communicator: Hold a Bachelor's degree in English and Licensed Professional Teacher (LPT) certification, enabling clear documentation and client interaction
Tech-Savvy: Comfortable with industry-standard systems (Availity, Microsoft 365, Google Workspace) and AI tools (ChatGPT, Claude, Gemini) for enhanced productivity
I'm looking to leverage my healthcare billing expertise to support clients in their revenue cycle operations, data management, and administrative needs.
Availability: Flexible hours | Reliable & Professional | Client-focused approach
Experience: 2 - 5 years
I've used Microsoft PowerPoint many times already for my presentation in class.
Experience: 2 - 5 years
Experience: Less than 6 months
Used it quite a few times for school purposes.
Experience: 10+ years
Meticulous in reviewing transactions, identifying discrepancies, and ensuring compliance with healthcare billing standards and accuracy requirements.
Experience: 5 - 10 years
Been using it since 2013 for class outputs and assignments.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experienced user of ChatGPT, Claude, and Google Gemini for research, content generation, brainstorming, and productivity enhancement. Familiar with Canva AI and DALL-E for visual content creation.
Experience: 5 - 10 years
Experienced working in virtual teams using collaboration tools (Microsoft Teams, Slack, Zoom). Comfortable coordinating with colleagues across time zones and contributing to team goals.
Experience: Less than 6 months
Comfortable using Google Sheets, Google Docs, Google Drive for document management and collaboration.
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