Honeyleen

Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

April 19th, 2024 (13 days ago)

Member Since

September 1st, 2023

Profile Description

I have nearly 10 years of experience as a customer service representative, encompassing both voiced and non-voiced Upgrade to see actual info 2021, I transitioned into freelancing and specialized in providing customer service support for a women's clothing line. This involved managing email and chat support, troubleshooting, and resolving online ordering issues, and ensuring a smooth ordering process for customers. I utilized the Shopify platform, along with tools like Freshdesk, Upgrade to see actual infoone/LiveChatinc, and Shipmonk, to deliver prompt and effective assistance. These platforms enabled me to offer quick solutions, respond to inquiries, and address concerns efficiently.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Troubleshoot and resolve online ordering issues and concerns to promote seamless ordering process for customers ● Answered email/live online chats to give quick answers and solve problems faster

Other Skills

Basic Information

Age
44
Gender
Female
Website
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Address
Muntinlupa
Tests Taken
IQ
Score:  115
English
C2(Advanced/Mastery)
Uploaded ID
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