General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

May 14th, 2024 (3 days ago)

Member Since

August 31st, 2023

Profile Description

With a tenure of nearly five years as a dedicated Customer Service Representative and Technical Assistant, I have established a demonstrable record of excellence in the E-commerce, Real Estate, and Leasing industries. My unwavering commitment to client satisfaction propels me to deliver exceptional support across diverse domains, including customer care, property management, appointment scheduling, administrative tasks, and intricate project-based assignments, such as product information management on platforms like Shopify, DSERS, and AliExpress.                                                                                                                                                                      My overarching objective is to provide unparalleled work satisfaction and cultivate extraordinary client experiences. I possess a proficiency in promptly addressing customer concerns and issues, offering timely and effective solutions.                             
My diverse skill set encompasses:                                                                                               
- Customer Service: Proficient in Email Support using platforms such as FRONT, HelpScout, Outlook, Gmail, Gorgias App, and ZOHO. Expertise in Chat Support on platforms like Zendesk, Freshdesk, Tidiochat, and Slack.                                                                                                                                                                                                              - Social Media Marketing: Experienced in managing Facebook, Instagram, and other social media platforms. Specialized in Lead Generation and Internet Research. 
                                                                                                                                                        - Order Management and Fulfillment: Skilled in efficiently managing orders across diverse e-commerce platforms, including Shopify, DSERS, AliExpress, eBay, Etsy, and Faire. Capable of seamlessly importing products and enhancing the customer experience through refined product descriptions and effective order management.                                                                                                                                                              - Proficiency in Office Tools: Mastery of Microsoft Office tools, including Word, Excel, and Spreadsheets. Proficient in Google Suite applications, such as Docs, Sheets, Gmail, and Google Calendar.                                                                                                                                                                                                                                                               I possess not only adeptness in current technologies but also a proactive approach in exploring novel tools and opportunities, ensuring the continued success and heightened effectiveness of my work. I eagerly anticipate the prospect of collaborating with you to attain your business goals.