CUSTOMER SUPPORT CHAT/EMAIL (DEPUTY MANAGER)

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 23rd, 2024 (13 days ago)

Member Since

August 28th, 2023

Profile Description

As the Deputy Manager of Customer Support Chat/Email, I am a dedicated and results-oriented professional with a proven track record in delivering exceptional customer experiences. With a strategic mindset and a deep understanding of customer service principles, I excel in leading and motivating teams to provide timely and effective support through chat and email channels.

Qualifications:
Dedicated and Hardworking Individual
Willing to render overtime
Willing to learn
Problem Solving
Leadership
Communication Skills

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

I bring leadership skills that empower and inspire my team to deliver top-tier customer support. I have a knack for fostering a positive and collaborative work environment, nurturing individual growth, and promoting a strong sense of ownership among team members. My customer-first philosophy drives my strategies. I believe in understanding customer pain points, needs, and feedback to tailor solutions that not only resolve issues but also enhance customer satisfaction. Exceptional written communication skills enable me to effectively convey complex information, guidelines, and brand messaging through chat and email interactions. I ensure consistent tone, accurate information, and empathetic responses in every communication.