Jake
Customer Service PRO | Technical Support| General VA
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
June 29th, 2026 (11 days ago)
Member Since
August 26th, 2023
Profile Description
Throughout my career, I have successfully handled customer inquiries via phone,
chat with a customer-oriented approach. My strong phone contact handling skills and active
listening enable me to provide effective solutions to diverse customer needs.
As a Technical Support Specialist, I resolved product and service issues promptly, while my
experience as Billing/Collection Specialist showcased my ability to handle challenging situations
with professionalism and efficiency. During my time as an Account Associate for sales
campaigns, I exceeded sales targets.
With proficiency in CRM systems, time management, and problem-solving, I am confident in my
ability to contribute to your company success.
Top Skills
Marketing » Telemarketing » Inbound Sales
Experience: 2 - 5 years
Meet and exceed sales targets and goals, showcasing strong sales acumen and persuasive communication skills.
Customer Support » Technical Support
Experience: 2 - 5 years
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution.
Customer Support » Phone Support
Experience: 2 - 5 years
Engage with customers in a professional and friendly manner, addressing inquiries, providing product information, and offering personalized solutions.
Other Skills
Customer Support » Sales Support » Hotel Booking
Experience: 1 - 2 years
Identify opportunities to upsell or cross-sell products or services, maximizing revenue potential from customer interactions.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- VALENZUELA, NCR
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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