Representative

I had an account with my former company and was able to be one of their chat support, we help customer to troubleshoot their home security and we assist 3 customers at a time.

Helped customer to troubleshoot their home security by patiently providing instructions on how to do it and also by double checking it the steps we did worked. for their equipment.

Answers telephone calls regarding existing accounts, help them with requested policy and account changes. Respond to questions and concerns about customer’s bills and phone connections. Consistently improve customers satisfaction through expert resolution of conflicts, issues and concerns.

Answers telephone calls regarding existing accounts, help them with requested policy and account changes. Respond to questions and concerns about customer’s bills and phone connections. Consistently improve customers satisfaction through expert resolution of conflicts, issues and concerns

Answers telephone calls regarding making, changing information and/or cancellation of hotel reservations. Responds to questions and concerns about customer’s bills and refunds. Consistently improve customers satisfaction through expert resolution of conflicts, issues and concerns

With having an Information Technology background from college, we used to spend a lot of searching the web and checking sites if it is credible.

Provide customers option to have insurance for their home security service.

I love to read Tagalog and English romantic novels, if I will be trained by my next company, I am confident that I will be able to do my tasks.