Administrator I Virtual assistant I Customer Service Pro

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

August 22nd, 2023

Profile Description

? Excellent Communication Skills in English, Tagalog, and Bisaya
? Excellent in Microsoft Applications (MS Word, Excel, PowerPoint, Zendesk, Slack, Google teams, Microsoft teams, Five9, Ring
central, Outlook, Zoom, CRM, Driivz )
? Good in Customer Service
? Good Organizational Skills and Management Skills
? Dedicated, Self- Motivated, Multi-Tasker
? Certified Advanced English Speaker according to the American Council on the Teaching of Foreign Languages Guidelines
?
Team Manager for 1 year and 9 months
?
Team player

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

• Gather customer’s information and determine the issue by evaluating the symptoms. • Interact with customers to provide information in response to inquiries, concerns, and request about the products and services. • Diagnosed and resolved technical hardware and software issues. • Follow up and makes scheduled callbacks to customers where necessary. • Stay updated with system information, changes, and updates.

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

I gather information about the product and report to the client.

Office and Administration » Data Entry

Experience: 6 months - 1 year

-Data Entry (Used Microsoft Excel and Word) -Content Research -Lead Generation (includes calling customers and leaving voicemails) I basically gather information about the customer and help them with their personal accounts.