Carlo

Customer Support Specialist | Email Marketing Manager | GHL

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Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

Associates degree

Last Active

June 25th, 2026 (yesterday)

Member Since

August 21st, 2023

Profile Description

Experienced in customer service, CRM (GHL), and email marketing (Mailchimp), with over 6 years supporting telecom, SaaS, and online platforms. I’ve led support teams, managed campaigns, and handled high-volume inquiries across chat, email, and phone.
Goal-driven, adaptable, and passionate about coaching, improving performance, and delivering great customer experiences.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

I excel in customer service management, with a strong focus on delivering exceptional support experiences across email, chat, and voice. I lead with a hands-on approach—coaching teams, improving processes, and leveraging tools like GHL, and Mailchimp to boost efficiency and service quality. My expertise spans training, performance development, and support automation. I'm committed to exceeding customer expectations, building loyalty, and helping teams grow through results-driven leadership.

Other Skills

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address: Mabalacat, Pampanga

Tests Taken: IQ
Score: 110

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”