E-Commerce Customer Support Specialist| Graphic Designer | Administrative Assist

Experienced in Shopify and Zoho, managing customer support, order processing, email communication, and issue resolution. Skilled in handling inquiries, updating orders, and ensuring a smooth customer experience from purchase to delivery.

Microsoft Excel Experience SUMIFRU Phils. Corporation | Production Data Consolidator March 2009 – July 2015 • Utilized Microsoft Excel to collect, consolidate, and analyze daily production data from multiple departments. • Applied formulas and functions (SUMIF, VLOOKUP, IF, Pivot Tables) to verify data accuracy and track production performance. • Created dashboards and visual reports to present KPIs, material usage, and downtime statistics for management review. • Ensured data integrity by cross-checking entries and resolving discrepancies across reports and sources. Jenson Agriline Corporation | Production Materials Auditor August 2015 – February 2017 • Used Excel to monitor and record incoming materials, inspection results, and inventory movements. • Updated and reconciled audit logs and material databases using data validation and automated templates. • Conducted regular data comparisons between Excel records and physical inventory counts to ensure accuracy. • Assisted in generating Excel-based audit summaries and material status reports for management.

Dedicated Property Management Virtual Assistant with experience supporting rental and real estate operations through tenant communication, lease coordination, maintenance tracking, rent monitoring, and administrative support. Familiar with property management platforms including ResMan and TenantCloud, with strong organizational, communication, and data management skills.

1.Provided comprehensive executive support remotely, managing calendars, scheduling meetings, and coordinating across different time zones. 2.Handled confidential emails, reports, and business correspondence with professionalism and discretion. 3. Organized virtual meetings, prepared agendas, and took detailed meeting minutes for accurate follow-up. 4. Assisted in managing executive projects, deadlines, and daily administrative tasks to ensure efficiency. 5. Design engaging social media graphics to increase audience engagement and attract more customers.