I am courteous, reliable and trustworthy, have teamwork spirit, strong adaptability and can integrate into new team quickly. Flexible and able to work under pressure. I am optimistic, resilient and passionate in my jobs. I do it well and right with a quality of hardworking and rigor. I am interested in many things and have the passion on retail industry. I always put customer’s satisfaction first and build relationship with them. Do an absolutely excellent job with every task, every day; work hard to get along with everyone and offer to help coworkers. Continuously prove that you're an asset to the company.
Experience: Less than 6 months
Respond to customers queries, resolve the issue in our end, build raport if needed. Received 20+ calls a day and 15+ chats a day.
Experience: Less than 6 months
Processes reservations from the sales office, other hotel departments, and travel agents. Manage the booking process for a range of services, from scheduling appointments to managing customer queries. Secure dates, negotiate terms, make agreements, and then follow up to make sure contracts are signed and adhered to.
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