Executive Assistant|Customer Support

I have extensive experience generating qualified leads through LinkedIn Sales Navigator, Apollo.io, Zoho, and HubSpot. I specialize in creating targeted prospect lists, personalized outreach campaigns, and nurturing relationships that convert into booked meetings and sales opportunities

I’ve consistently scheduled discovery calls, demos, and business meetings for executives and sales teams. I ensure calendars are well-organized, time zones are accounted for, and every prospect is properly confirmed and followed up with.

Skilled in managing emails, calendars, proposals, and reporting for executives and leadership teams. I handle time-sensitive communication, prepare professional documents, and ensure leaders can focus on priorities.

Proficient in HubSpot, Salesforce, Zoho, and Microsoft CRM, I maintain clean and accurate pipelines, update lead stages, and generate reports that help executives make data-driven decisions

Experienced in building and executing HubSpot sequences and tailored email campaigns that drive engagement and conversions.

With a strong background in telecom, healthcare, and e-commerce, I’ve handled customer inquiries, technical troubleshooting, billing concerns, and upselling. My focus is always on delivering a positive client experience and building long-term relationships.

Specialized in manual and automated prospecting on LinkedIn, creating customized connection requests and follow-up messages that secure responses from decision-makers.

Conducted competitive analysis and industry research to identify opportunities, refine outreach strategies, and support business development efforts.

Designed proposals, reports, and marketing visuals using Canva and Photoshop, ensuring professional and engaging outputs.

Managed product listings, supplier coordination, order fulfillment, and campaign support for online stores.

Provided troubleshooting for telecom services, resolving advanced technical issues, and guiding clients step-by-step to solutions.

Coordinated complex schedules across multiple time zones for executives, clients, and patients. Skilled at preventing conflicts and ensuring smooth coordination.

Supported US, AU, and NZ clients, adapting communication styles and ensuring excellent service across diverse cultures and business environments.

Prepared professional business proposals, market reports, and presentations with a focus on accuracy, consistency, and clarity.

Maintained organized datasets, dashboards, and CRM records, ensuring actionable insights and compliance with reporting standards.