GENERAL VIRTUAL ASSISTANT / ADMIN VA

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 6th, 2024 (today)

Member Since

August 19th, 2023

Profile Description

* Top Customer Satisfaction Performer
* Available to work 40-80 hours/week?
* 8+ Years of Customer Service Experience

Hello, and welcome to my profile! I am a jack of all trades with 8 years of work experience. Most of them are customer-facing jobs that focus on product knowledge and customer satisfaction! I am passionate about providing customer support and am eager to take on new challenges in my field to make your life easier by doing my best in providing support to your business. I believe that my skills, experience, and work ethic make me a valuable asset to any organization. Please feel free to scroll down to get a glimpse of what I do and learn more about me. Don't hesitate to reach out if you think I may be a good fit for your team. I am available on most days and have a flexible schedule. I'm excited to work with you!

**MY SERVICES**
- Customer Service
- Technical Support
- Email and Chat Support
- Product Support
- Inbound and Outbound Calls
- Data Entry
- Product Training
- Troubleshooting
- Schedule Appointments
- Inbox Management
- Manage Social Media Accounts
- Flight, Resort and Transfers Bookings

**SOFTWARES & APPLICATIONS EXPERIENCED**
GDS - Amadeus

WHY HIRE ME?
* Fluent in speaking the English language.
* Demonstrates excellent written, verbal (telephone and in-person), and active listening skills.
* Adept in problem-solving and decision-making and a good listener with great interpersonal relations.
* Can multitask.
* Loves talking to people for experience and new learnings.
* Customer-focused - understands the needs of both internal and external customers.
* Have an “always do your best” and “do what it takes” mindset with a positive attitude.
* Empathic, committed, patient, and friendly.
* Can work as a team player or individually.

Thank you for checking my profile and please feel free to reach out!

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Handling Travel account and bookings for clients (Airline, Accommodations and Transfers) Updating client with flight information or changes. Account management from end-to-end process.

Customer Support » Email Support

Experience: 5 - 10 years

Handling Travel account and bookings for clients (Airline, Accommodations and Transfers) Updating client with flight information or changes. Account management from end-to-end process.

Customer Support » Customer Service

Experience: Less than 6 months

Been doing customer service for more than 8 years now. I believe that my skills, experience, and work ethic make me a valuable asset to any organization.

Other Skills

Office and Administration » Travel Planning » Amadeus

Experience: 5 - 10 years

Been using GDS for almos 6 years now., Handing Travel account ( Booking accommodation such as Resorts, hotels rentals. Changes for itineraries, flights, transfers accommodation and even cancellation ) Checking rates and providing Quotation to the client.