Johanna
Instrumentation and Control Engineer / Customer Service Representatives
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
July 6th, 2026 (2 days ago)
Member Since
August 19th, 2023
Profile Description
Hi there! I’m
What I Bring to Your Team:
Customer Support Excellence (Voice, Chat,
Credit Repair Specialist Expertise: I specialize in analyzing credit reports, identifying errors, managing disputes, and communicating with creditors under FCRA guidelines. I’ve successfully used platforms like DisputeFox and Go High Level to guide clients toward financial freedom.
ESL Teaching & Communication: Former top-rated ESL instructor at Acadsoc. I bring excellent spoken and written English skills, cultural sensitivity, and a talent for connecting with clients across age groups and nationalities.
Tech-Savvy & Organized: Proficient in a wide array of tools such as Salesforce, Canva, Trello, Microsoft Office, Google Workspace, Calendly, Slack, RingCentral, Shopify, and more. I’m quick to learn new systems and tools that streamline workflows.
Soft Skills That Make a Difference:
- Calm under pressure, patient, and a problem-solver
- Passionate about helping people and exceeding expectations
- Highly adaptable, detail-oriented, and proactive
- Committed to confidentiality, professionalism, and client success
What You Can Expect:
-Dedicated to your company’s goals
-Clear, kind, and effective communication
-Punctual delivery of quality work
-Flexibility to work in any time zone
-Long-term loyalty and growth mindset
-Based in the Philippines who's ready to work remotely and bring global-level support to your local or international team.
Let’s collaborate and make your business shine!
Message me today and let’s get started!
Top Skills
Customer Support » Sales Support » Credit Repair
Experience: 2 - 5 years
As a Credit Repair Specialist, I don’t just fix credit, I restore client trust, financial opportunity, and peace of mind. I’m highly skilled in interpreting complex credit reports, identifying disputes, and executing compliant resolution strategies under FCRA guidelines. Using top-tier tools like DisputeFox and Go High Level, I manage multiple client cases, communicate with creditors, track progress, and implement automation for efficient workflows. My work has directly contributed to successful credit score increases, faster approvals, and cleaner reports for dozens of clients. Whether you're a credit repair company or a financial coaching business, I offer back-end expertise that drives real, measurable results for your clients while upholding full confidentiality and legal accuracy.
Coaching » Homeschool » Tutorial Teaching
Experience: 1 - 2 years
As a top-performing ESL instructor, I delivered over 1,000+ hours of highly customized English lessons to students across Asia and Europe. My classes weren’t just about grammar, they were about building confidence, fluency, and real-world communication skills. I created structured, CEFR-aligned lesson plans tailored to each learner’s goals, whether for school, work, or travel. With a consistent 5-star rating, I was trusted by learners of all ages and backgrounds for my clear instructions, patient guidance, and cultural sensitivity. My teaching style focused on engagement, retention, and results, leading to measurable progress in speaking, listening, and pronunciation.
Customer Support » Customer Service
Experience: 1 - 2 years
At Alorica, I became a frontline expert in solving problems and delivering exceptional customer experiences. I handled high-volume inbound calls and chats, resolving billing issues, service concerns, and product inquiries while maintaining a professional, empathetic tone under pressure. I consistently ranked among the top 10% of agents in customer satisfaction and first-contact resolution. My ability to listen actively, explain clearly, and de -escalate tough situations allowed me to build trust with frustrated customers and turn challenges into positive outcomes.
Other Skills
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 128
- DISC
- Dominance: 7%
- Influence: 43%
- Steadiness: 35%
- Compliance: 15%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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