I have six years of customer service experience, including two years specializing in Airbnb platform support as a Case Manager Level 2 assisting Superhosts. In this role, I handled account-related concerns, reservation management, troubleshooting, claims, calendar synchronization, and platform-related issues while ensuring a high level of customer satisfaction. I am known for my strong problem-solving skills, technical troubleshooting approach, and ability to resolve issues efficiently in fast-paced environments.
Additionally, I have two years of experience as a co-host managing 55 properties across Airbnb, Vrbo, and
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
My responsibility is to resolving the issue of the property such as refund, review and, inquiry. I have project as well that helping the client posting their listing in the certain platform.
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