Joan

Shopify Virtual Assistant | E-commerce Operations | Customer Support

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (6 days ago)

Member Since

August 16th, 2023

Profile Description

I help Shopify stores manage daily e-commerce operations, customer support, product listings, and store organization efficiently and accurately.

With 3+ years of experience in Shopify and e-commerce support, I’ve worked with dropshipping and branded stores handling product uploads, customer inquiries, supplier coordination, fulfillment support, and daily store management.

I’m experienced in fast-paced e-commerce environments where accuracy, organization, and consistency are important. I’m detail-oriented, able to follow SOPs closely, and comfortable managing repetitive tasks while maintaining high-quality work.

Here’s how I can support your business:

• Shopify Store Management
• Customer Support & Email Handling
• Order Fulfillment Support
• Supplier Coordination
• Shopify Product Listing & Uploads
• SEO-Optimized Product Titles & Descriptions
• Product Research & Competitor Analysis
• Product Page Customization & Formatting
• Size Chart Creation
• Product Image Uploading & Enhancement
• Multi-Language Product Listings
• Cross-Listing Between Stores & Platforms
• Canva Ad Creative Creation
• AI-Assisted Ad Copy Writing using ChatGPT
• Store Organization & Collection Management

I also have experience handling 100+ customer emails daily, managing product uploads using Shopify and CSV imports, coordinating fulfillment concerns with suppliers, and supporting daily store operations.

Tools I use include Shopify, Canva, ChatGPT, Google Sheets, Trello, Slack, DeepL, Meta Business Suite, AliExpress, Temu, and 17Track.

If you’re looking for a reliable Shopify Virtual Assistant who can support your store operations, customer experience, and product management efficiently, feel free to send me a message. I’d be happy to support your business.

Top Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Other Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
36
Gender
Female
Website
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Address
Numancia, Aklan
Tests Taken
IQ
Score:  113
DISC
Dominance: 33%
Influence: 8%
Steadiness: 33%
Compliance: 26%
English
C1(Advanced)
Government ID
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