Elmer

Customer Service Professional

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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

April 30th, 2024 (17 days ago)

Member Since

August 15th, 2023

Profile Description

My name is Upgrade to see actual info B Upgrade to see actual info, 37 years of age and a graduate of Bachelor's of Science in Nursing.

I worked in the customer service industry for 15 years and I mastered my craft in handling customer concerns even the most difficult ones.
I am honest and can work with minimal to no supervision, but can produce an excellent result/s to the task/s I was given. 

During my spare time, I love browsing through different social media platform such as Facebook, Instagram, and Twitter. I usually get updates about what is happening around the globe through social media. I also love shopping and searching for top brands on social media. I may say that I am qualified for this job.

My skills are:

Communication - being able to communicate well and deliver my thoughts effectively to my colleagues, in order to make job easier.

Leadership - I lead a team with 10 members, lead them to their highest potential, in order to achieve company's common goal.
I make sure that regular catch ups and feedback sessions are being done for work quality improvement, and make sure my teaUpgrade to see actual infombers are in touch with the latest updates in the company.

Flexibility - I am able to adapt in any form of work situation and cope up with the stress by making sure tasks at hand are prioritized accordingly.
Hard Working - I make sure deadlines are met on any projects given to me. I also make sure to consult with my direct manager for feedback and recommendations regarding the project I am working on, in order to align with the company's goals.

Proactive - During my time as supervisor working with Young Living Philippines, I proposed a project that would be beneficial for the company especially when it comes to cost-saving projects.

The project is called QR System. This is widely used around the globe. The purpose of this project is to manage queuing system in a retail store. Customers will use this QR system to process an order, pick up an order in store, after processing it online.
The project helps a lit in saving the company from printing single used forms for customers to fill out their information whether they will purchase or pick up an order in store.
The project got approved by the company's general manager and still being used up to date.

Creative - Thinking outside the box is one of my specialty, I make sure that I incorporate process that is approved by my manager when it comes to projects I am handling.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

I make sure to provide an excellent customer service support for the customers and goes above and beyond to exceed customer's expectations.

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Other Skills

Customer Support » Chat Support

Experience: 5 - 10 years

Customer Support » Ecommerce » B2B

Experience: 6 months - 1 year

Basic Information

Age
38
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
None
Uploaded ID
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