Overview
Looking for full-time work (8 hours/day)
at $6.61/hour ($1,272.74/month)
High school diploma
Last Active
June 25th, 2026 (yesterday)
Member Since
August 14th, 2023
Profile Description
Results-driven professional with more than three years of experience in the BPO industry. Consistently met and exceeded performance metrics in fast-paced, high-pressure environments while maintaining strong communication and problem-solving skills.
Top Skills
Customer Support » Phone Support
Experience: 1 - 2 years
I have 20 months of experience in BPO call center industry. I can do multitasking like managing emails and phone calls at the same time. I can also create scheduling appointments, organizing documents and files. I’ve been also a consistent top agent in my previous company, so I know that I’m fit for this job. I have good communication skills, I can speak and write fluently. For the past few months, I have managed and handled different accounts where I do customer service.
Customer Support » Customer Service
Experience: 2 - 5 years
I started my BPO career at 19 in a financial account, where I gained foundational experience and was later promoted to a support/SME role. I then moved to Concentrix, working a retail account for a year, where I strengthened my customer service skills and even applied for a trainer role before the account closed. After a 6-month experience in another financial account at AllsecTech, I transitioned to sales at Asurion, my most recent role. In sales, I quickly discovered my strength in building trust and connecting with customers. Within two months, I earned my first incentive, became the top expert in my wave and site for consecutive months, and was nominated as a brand ambassadress. I also became the top-selling expert, which helped me build my PIE—performance, image, and exposure—while consistently exceeding monthly metrics and receiving commendations from both customers and supervisors.
Other Skills
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 40
- Influence: 22
- Steadiness: 26
- Compliance: 12
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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