I bring strong experience in the call center industry, where I have consistently demonstrated leadership, accountability, and performance excellence—even while serving in an agent-level role.During my time in the production area of a call center, I was recognized as a leader among my peers. Although my official position was that of an agent, I took initiative in supporting team performance by assisting colleagues with process clarification, helping manage workflow during high-volume periods, and maintaining a positive, results-driven environment. My leaders trusted me to set an example through professionalism, productivity, and adherence to quality
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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