Executive Partner , Team Leader and Sales Coach

Administrative support professional experienced in fast-paced, performance driven environment demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to continuous improvement. Confident and poised in interactions with individuals at all levels. Demonstrates the ability to motivate staff to maximum productivity. Detail-oriented and resourceful in completing projects; able to multi-task effectively.

Responsible for overseeing the day-to-day operations of their team, which includes setting clear goals and objectives, assigning tasks, and monitoring progress. Coaching and mentoring team members, providing guidance and support to help them meet performance targets and develop their skills. Maintaining open lines of communication between team members and management, addressing any concerns or issues that may arise. They must also ensure compliance with company policies and procedures, quality standards, and client-specific requirements.

Sr. Seller Support - Responsible for handling complex seller inquiries and resolving escalated issues effectively. This includes addressing seller concerns related to account management, policy violations, product listings, and customer feedback. Maintained a high level of seller satisfaction and ensured the smooth operation of Amazon's marketplace.

With nearly two years of experience as an Executive Assistant utilizing Asana for project management, I have honed skills in optimizing workflows, enhancing communication, and ensuring project success. I proficiently coordinate and prioritize tasks, assign responsibilities, set deadlines, and track progress using Asana. My expertise includes establishing standardized workflows, leveraging collaboration features like commenting and tagging, and integrating Asana with other tools like Google Workspace and Slack for enhanced productivity. I also excel in long-term project planning and tracking through Asana's reporting and analytics. Overall, my extensive Asana experience equips me to effectively manage projects, streamline workflows, and foster collaboration to achieve organizational goals.

- Provided and communicated daily/weekly and monthly financials/performance to clients and the FFH CARE OPERATIONS - Managed and coordinated action plans for daily operations. - Implemented employee recognition program measurably improving staff morale - Provided effective feedback to the agents. - Client Relations - Provided agent performance on a weekly/monthly basis.

As an Executive Partner/Assistant, my role is multifaceted and pivotal for the seamless operation of the organization. I provide comprehensive administrative support to our executives and senior management, meticulously managing their schedules, appointments, and travel arrangements to ensure the smooth execution of their daily activities. Additionally, I am entrusted with document preparation, which includes creating, editing, and meticulously proofreading documents, reports, and presentations for our executives. Furthermore, I play a crucial role in organizing and maintaining filing systems, ensuring that important information is easily accessible.