Hello! I'm Lori Joy Finch, a dedicated Customer Support Specialist and Virtual Assistant from the Philippines with over five years of experience delivering excellent customer service and administrative support to international clients.
My background includes working with reputable companies such as Always Answer, Outsourced Doers, Concentrix, and Teleperformance. Throughout my career, I've developed strong communication skills, attention to detail, and the ability to manage multiple tasks in fast-paced environments.
I have experience handling:
• Customer support via
• Inbox and
• Appointment scheduling
• Administrative support
• Social media management
• Canva graphic design
• Video and presentation editing
• Data entry and documentation
I pride myself on being dependable, organized, and proactive. I enjoy helping businesses stay organized while providing customers with friendly and professional service.
I learn new systems quickly, communicate effectively, and work well independently with minimal supervision.
I'm currently looking for a long-term opportunity where I can contribute to a growing company and build lasting professional relationships.
I would love the opportunity to become a valuable member of your team.
Experience: 2 - 5 years
Worked in a company where I deal with different types of customers and solving their concerns.
Experience: Less than 6 months
I had a remote US based client and I help with the back office work of the business.
Experience: 6 months - 1 year
Had training but never applied yet.
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