Janna
Customer Support and Sales Specialist | Technical Support | Collections | CRM |
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.14/hour ($800.00/month)
Associates degree
Last Active
June 30th, 2026 (9 days ago)
Member Since
August 8th, 2023
Profile Description
Customer Support and Sales Specialist with 10+ years of experience supporting US-based accounts across technical support, collections, inbound sales, and customer service.
Handled high-volume customer interactions for companies including Asurion, Sutherland Global Services, SupportNinja, Concentrix, and iQor. Experienced in payment negotiations, CRM management, customer retention, and consultative selling in both remote and onsite environments.
Known for maintaining professionalism during escalations, resolving customer concerns efficiently, and balancing customer satisfaction with business goals.
Core Skills:
• Customer Service
• Technical Support
• Collections
• Inbound Sales
• CRM Management
• Lead Generation
•
• Conflict Resolution
• Customer Retention
Top Skills
Marketing » Telemarketing » Inbound Sales
Experience: 2 - 5 years
Customer Support
Experience: 5 - 10 years
My experience as a customer service representative has equipped me with the ability to handle inquiries, resolve complaints, and deliver outstanding service to customers. I am skilled in managing high call volumes, addressing customer concerns promptly and professionally, and maintaining a positive attitude even in challenging situations.
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 1 - 2 years
Other Skills
Marketing » Telemarketing » Outbound Sales
Experience: 1 - 2 years
Office and Administration » Debt Collection
Experience: 5 - 10 years
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tarlac, Tarlac
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 45%
- Influence: 25%
- Steadiness: 25%
- Compliance: 5%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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