With my professional journey spanning over a decade, I bring a unique blend of expertise from both the BPO and hospitality industries. For the past three years, I've thrived in the fast-paced world of Business Process Outsourcing (BPO), excelling in both inbound and outbound services. My tenure in the BPO sector has develop my communication skills to perfection, enabling me to effortlessly engage with clients and customers while providing top-notch service. Prior to my venture into the BPO industry, I dedicated nine enriching years to the hospitality industry. As a front desk associate and housekeeper, I embraced the art of creating unforgettable guest experiences. Whether orchestrating seamless check-ins or meticulously ensuring room cleanliness to the highest standards, I consistently upheld the nature of exceptional hospitality. My journey has equipped me with a profound understanding of client-centric service and the ability to thrive in diverse, customer-facing environments. I pride myself on my adaptability, resilience, and unwavering commitment to exceeding expectations. Looking ahead, I am eager to leverage my multifaceted skill set to drive meaningful impact and foster lasting connections in every professional endeavor.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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