I am a dedicated Customer Service and Escalation Specialist with 10 years of experience in handling complex issues, assisting clients, and supporting operations in high-volume environments. I previously worked as a Subject Matter Expert (SME) at Telus Digital, where I coached agents, resolved escalations, and contributed to process improvements.
I can support you with:
? Customer support (phone,
? Escalation handling & case management
? Admin tasks & CRM management
? Real estate support (CRM updates, lead management,
? Reports, documentation & data entry
? Calendar and inbox managementI am reliable, detail-oriented, and committed to providing excellent service to help your business run smoothly.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
As a Digital Marketing Specialist, I am responsible for developing, implementing, and managing online marketing strategies to drive brand awareness, customer acquisition, and engagement for our company.
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