Archie
Team Ldr for Tier 2 | Team Ldr for Tier 1 | Chat Customer Support Representative
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
May 2nd, 2024 (15 days ago)
Member Since
August 2nd, 2023
Profile Description
I have worked as a Chat Technical Support Representative and Chat Customer Support Representative for 3 years before I got promoted to be a Team Leader for both Tier 1 and Tier 2 agents, these jobs helped me learn most of the following skills:
- Good verbal and written communication skills
- Good administrative and documentation skills
-
Very good command on Microsoft tools –
-
Very good command on client provided tools, programs and applications
- Troubleshoots basic PC hardware issues /Assemble Basic PC parts/ Knowledge on basic home networking.
- Builds performing team towards excellence – balance type leadership
- Knowledge on Call center Workforce 101
- Experienced in bridge planning exercises
I have now left the company and want to start working at home, I would to contribute the skills that I have learned from my previous work and help you face all upcoming challenges.
Top Skills
E-Commerce » Amazon » Listing Management
Experience: 6 months - 1 year
I can easily provide product listing to different e -commerce applications
Customer Support » Chat Support
Experience: 5 - 10 years
I can easily make conversations and apply customer/technical assistance over chat
Office and Administration » Data Entry
Experience: 6 months - 1 year
I can easily do data entry on different platforms with very high accuracy
Other Skills
Video Editing » Social Media Video Editing
Experience: 2 - 5 years
I can work on social media video editing
Customer Support » Email Support
Experience: 5 - 10 years
I can provide support to any receivers using email
Office and Administration » Email Handling
Experience: 5 - 10 years
I can easily work on emails
Office and Administration » Personal Assistant
Experience: 5 - 10 years
I can provide assistance on presentation requests
Marketing » Content Creation » Social Media Content Creation
Experience: 2 - 5 years
I can manage a social media account with a job depending on work requests
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
I can freely work on excels and use basic macros
Office and Administration » Microsoft Power Point
Experience: 5 - 10 years
I can easily work on Power Point Presentations
Basic Information
- Age
- 45
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Uploaded ID
- Sign Up with Pro Account to View
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