Rona

A+ Virtual Assistant | Customer Service Expert | Lead Gen

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

May 13th, 2024 (yesterday)

Member Since

August 1st, 2023

Profile Description

I am an empathic, hardworking and reliable individual who has 1 year and 5 months of experience giving professional, efficient and high-quality customer service. I am a dedicated and experienced customer service representative with a proven track record of delivering outstanding customer support.
Committed to working professionally and diligently on behalf of a company and skilled in remaining calm and courteous during high-pressure situations.Even though some tasks are outside my experience, I am happy to accept them. I enjoy learning new abilities, and there is always space for development, which helps me be more effective.
Customer Service:
? 24/7 Customer Support: I'm a dedicated customer service representative who is available around the clock to assist your customers with their inquiries, concerns, and issues, providing them with prompt and reliable support.
????????????? Email and Live Chat Support: I offer efficient email and live chat support services, ensuring your customers receive timely responses and personalized assistance for their queries.
?? Phone Support: I'm trained to handle phone calls professionally, offering friendly and knowledgeable support to address customer needs and resolve any problems they might encounter.
???? Complaint Resolution: I specialize in handling customer complaints effectively, listening attentively to their concerns, and finding satisfactory solutions to ensure customer satisfaction and retention.
???????????Product Knowledge Expertise: Extensively trained on your products and services, allowing me to provide accurate information and valuable insights to customers, thus enhancing their overall experience.
Let's talk.

Top Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

Customer Support » Sales Support » Food Service

Experience: Less than 6 months

Customer Support » Customer Service

Experience: Less than 6 months

Other Skills

Marketing » Content Creation » eMail Marketing

Experience: Less than 6 months

Marketing » Social Media Management

Experience: Less than 6 months

Design

Experience: Less than 6 months

Customer Support » Healthcare

Experience: 1 - 2 years

Basic Information

Age
24
Gender
Female
Website
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Address
Tayabas, Quezon
Tests Taken
English
B2(Upper Intermediate)
Uploaded ID
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