Virtual Assistant with strong customer support and executive support experience.
At Cisco, I became Subject Matter Expert on IT certifications, coached agents, and maintained high customer satisfaction.
As a VA, I managed calendars, travel, and expenses for executives, boosting productivity. I also generated quality leads daily, driving sales growth. I am also skilled in social media management and content creation.
Skills
- Customer Support
- AI Utilization (ChatGPT)
- General Administrative Tasks -
- MS Office and Google Suite (Excel, Word, Powerpoint, and Google equivalent)
- Graphic Design - Adobe Photoshop, Adobe Illustrator, Canva, Figma, IbispaintX
- Social Media Management - FB, IG, Tiktok, YT
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 6 months - 1 year
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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