Appointment Scheduler | QUICKBOOKS ONLINE (QBO)

Bookkeeping Experience (QuickBooks Online) I have 2+ years of hands-on experience as a US Bookkeeper using QuickBooks Online, supporting service-based businesses with accurate, organized, and CPA-ready books. My work includes recording and categorizing transactions, bank and credit card reconciliations, and maintaining clean general ledgers. I handle Accounts Payable and Accounts Receivable, including invoicing, bill recording, and payment tracking. I also prepare basic financial reports such as Profit & Loss and Balance Sheets to support business owners and CPAs. I am detail-oriented, reliable, and comfortable working remotely with US clients. I follow established processes, communicate clearly when clarification is needed, and am always willing to learn new workflows or systems.

???? Experienced Customer Support & Sales Specialist | 4 Years in the BPO Industry With nearly 4 years of call center experience, I’ve handled diverse accounts including Sales, Mobility, Technical Support, Travel, and Casino Cruise Navigation. I’m skilled in communication, problem-solving, and delivering top-notch customer service. My goal is to provide efficient, professional, and results-driven support that helps your business grow and your customers stay satisfied.

???? Experienced Cold Caller | 2+ Years in Sales & Lead Generation I have over 2 years of experience in cold calling, handling health insurance and security guard service campaigns. Skilled in lead generation, appointment setting, and persuasive communication, I know how to build rapport and convert prospects into clients. My most recent project was completed in September 2025.