(Hard Skills) - Microsoft Office applications (Word, Excel,
PowerPoint, Outlook, Access) - Capable of editing picture, files and presentation using different Microsoft Windows applications - Average PC troubleshooting(Hardware/Software) - Basic switch port configuration
(Soft Skills) - Detail oriented - Time Management - Organized - Good Customer Service - Team Work - Problem solving - Adaptability - Decision-making
Experience: 5 - 10 years
Handling technical support cases through phone, email and remote submission.
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Sara Brumfield
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