Social Media Marketing | Digital Marketing | Virtual Assista

I excel in Account Retention, wielding a proven track record of preserving and strengthening client relationships. My strategic approach involves personalized communication, proactive issue resolution, and a keen understanding of client needs. Through these efforts, I consistently surpass retention targets, fostering long-term loyalty and satisfaction.

I am a Customer Service expert with a knack for delivering exceptional experiences. My skills encompass active listening, problem-solving, and a customer-centric approach. I excel in resolving issues efficiently, building rapport, and ensuring customer satisfaction, resulting in positive relationships and brand loyalty. Worked for BPO Industry for almost 5 years and had the chance to handle a team as a Team leader. and got promoted to Retention analyst for 3 years.

I specialize in E-Commerce Management, adept at overseeing online store operations, optimizing user experience, and implementing effective strategies for increased sales and customer satisfaction. My skills encompass inventory management, payment processing, and leveraging analytics to drive growth and streamline the e-commerce journey.

I excel in Social Media Marketing, employing strategic content creation, community engagement, and targeted advertising to elevate brands. My approach drives audience connection, boosts visibility, and achieves impactful marketing results, fueling business growth. I and Still up-skilling myself to be a full-proof Social media marketing manager expert.

As a Personal Assistant, I bring exceptional organizational skills, proactive problem-solving, and a keen eye for detail. With a strong commitment to efficiency, I adeptly manage tasks, schedules, and communications, ensuring seamless operations and providing valuable support to enhance productivity.

My proficiency level as a Digital Marketing, wielding a skill set that encompasses strategic online promotion, data-driven analytics, and effective campaign optimization. My expertise lies in maximizing digital channels to enhance brand visibility, drive customer engagement, and achieve tangible business objectives.

In Photo Editing, I bring a solid skill set, reflected in my 3 out of 5 star rating. Despite the rating, my work showcases a commitment to refining images with attention to detail, offering a valuable balance between quality and efficiency in the editing process. I also transform images to captivate audiences, ensuring a flawless and professional outcome that consistently exceeds expectations. The skill sets that I am Proficient with are Canva Pro, Picsart Gold, Pro-create, Pictoart pro, VSCO and etc.

In Video Editing, my proficiency shines through with a 3 out of 5 star rating. While the rating suggests room for improvement, my work reflects a solid foundation in crafting compelling visual narratives. I bring creativity and technical expertise to enhance Long form and Short form videos, ensuring a dynamic and engaging final product. The skill sets that I am Proficient with are Capcut Pro, YouTube Video Maker, Vidyo.ai, and Upskilling myself to filmora pro and Adobepremier pro.

As a Health Care Specialist, I successfully managed dual services for both Medicare and Medicaid, ensuring seamless customer support. Proactively addressed inquiries, facilitated enrollment processes, and provided personalized assistance, contributing to a streamlined experience for beneficiaries.