Virtual Assistant/Branding Implementation Specialist

I have a background as a Customer Service Representative for a US (LYFT) company offering mobility as a service, ride-hailing, vehicles for hire, motorized scooters, a bicycle-sharing system, rental cars, and food delivery in the United States and select cities in Canada. I have developed excellent phone etiquette and the ability to handle customer interactions with professionalism and empathy. My experience in dealing with diverse customer needs and resolving issues has honed my skills in active listening, problem-solving, and ensuring customer satisfaction.

With a background as a Branding and Implementation Specialist for US job sites Indeed and Glassdoor. I have excellent experience on how to build a profile and create and customize employer profiles. Including (English, French, German, Dutch, Spanish, Portuguese, and Italian), adding a logo and cover image, and adding correct information based on their official website. I also have experience as a Display Specialist. Using Google Ad Manager and Google Display and Video 360, setting up and managing ad campaigns on the platform includes creating campaigns, targeting specific audiences, setting bids, and monitoring performance to ensure that campaigns meet their goals.

With a background as a Branding and Implementation Specialist for US job sites Indeed and Glassdoor. I have excellent experience on how to build a profile and create and customize employer profiles. Including (English, French, German, Dutch, Spanish, Portuguese, and Italian), adding a logo and cover image, and adding correct information based on their official website. I also have experience as a Display Specialist. Using Google Ad Manager and Google Display and Video 360, setting up and managing ad campaigns on the platform includes creating campaigns, targeting specific audiences, setting bids, and monitoring performance to ensure that campaigns meet their goals.

I have a background as a Customer Service Representative for a US (LYFT) company offering mobility as a service, ride-hailing, vehicles for hire, motorized scooters, a bicycle-sharing system, rental cars, and food delivery in the United States and select cities in Canada. I have developed excellent phone etiquette and the ability to handle customer interactions with professionalism and empathy. My experience in dealing with diverse customer needs and resolving issues has honed my skills in active listening, problem-solving, and ensuring customer satisfaction.

My background as a Technical Support Tier II for Vivint® Smart Home, a security company, has provided me with strong organizational skills for in-depth troubleshooting and backend analysis. Reviewing the work order from a Level 1 specialist to determine how much support was provided and what the client's issue is. Communicate with the user for an in-depth analysis of the problem before providing a solution.

I have a background as a Customer Service Representative for a US (LYFT) company offering mobility as a service, ride-hailing, vehicles for hire, motorized scooters, a bicycle-sharing system, rental cars, and food delivery in the United States and select cities in Canada. I have developed excellent phone etiquette and the ability to handle customer interactions with professionalism and empathy. My experience in dealing with diverse customer needs and resolving issues has honed my skills in active listening, problem-solving, and ensuring customer satisfaction.

With a background as a Branding and Implementation Specialist for US job sites Indeed and Glassdoor. I have excellent experience on how to build a profile and create and customize employer profiles. Including (English, French, German, Dutch, Spanish, Portuguese, and Italian), adding a logo and cover image, and adding correct information based on their official website. I also have experience as a Display Specialist. Using Google Ad Manager and Google Display and Video 360, setting up and managing ad campaigns on the platform includes creating campaigns, targeting specific audiences, setting bids, and monitoring performance to ensure that campaigns meet their goals.

As a Virtual Assistant, I bring a wide range of administrative skills to the table. I excel in managing emails, organizing calendars, conducting accurate web research, preparing reports, and coordinating efficient workflows. I am detail-oriented and adept at multitasking, ensuring that deadlines are met and projects are executed seamlessly.