Collection Specialist/Debt Collector/Customer Service

Customer support experience is the quality of an encounter your customers have with your support team or process. It's the overall impression your company makes within the customer experience to solve problems, and issues, and answer questions about your product or service.

Customer service experience is the sum of all the interactions a customer has with a company, both in direct communication and through other actions. These experiences can include checking out after making a purchase, talking to a sales representative, or trying to return a product.

Helps Customers Feel Heard and Valued Features such as call waiting, call return, and call forwarding helps you receive and return important calls as quickly as possible.

Installs modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Maintains system functionality by testing computer components.