Jay

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

July 28th, 2023

Profile Description

Results-driven customer service and sales professional with experience in online communication, insurance sales, call center operations, and Shopify customer support. Skilled at building strong customer relationships, handling high-volume inquiries, resolving issues efficiently, and driving sales through effective communication and personalized service.

Experienced as an OF Chatter, managing customer engagement, maintaining meaningful conversations, increasing customer retention, and maximizing revenue through strategic upselling and relationship building. Background in insurance sales includes identifying client needs, presenting suitable coverage options, overcoming objections, and consistently meeting sales targets.

As a Call Center Agent and Shopify Customer Support representative, I have provided exceptional service through phone, email, and live chat by resolving order concerns, processing refunds and exchanges, tracking shipments, and ensuring a positive customer experience. Known for adaptability, strong problem-solving skills, empathy, and the ability to thrive in fast-paced, target-driven environments while maintaining professionalism and delivering high-quality service.

I hold a Bachelor's degree in Hospitality Management and graduated with the distinction of **Magna Cum Laude**, reflecting my dedication, discipline, and commitment to excellence. My academic background has strengthened my communication, customer service, leadership, and organizational skills, enabling me to deliver outstanding experiences and build lasting client relationships across diverse industries.


Top Skills

Experience: Less than 6 months

Experienced Inbound Sales Agent for a U.S.-based flower shop, assisting customers with flower arrangements, gift selections, and order placement. Skilled in upselling products, processing orders, resolving customer inquiries, and delivering exceptional service through phone, chat, and email. Strong communication, sales, and problem-solving skills with a focus on creating a positive customer experience and increasing customer satisfaction.

Experience: 2 - 5 years

Experienced Outbound Sales Agent specializing in car insurance. Skilled in cold calling, lead generation, identifying customer needs, presenting insurance solutions, handling objections, and closing sales. Strong communication, negotiation, and relationship-building skills with a proven ability to meet sales targets while delivering excellent customer service.

Experience: 1 - 2 years

Experienced in providing excellent customer support through live chat and email. Skilled in handling multiple conversations, resolving customer concerns, building rapport, and delivering fast, accurate, and empathetic responses. Proficient in Shopify, CRM systems, multitasking, problem-solving, and maintaining high customer satisfaction while meeting performance goals.

Experience: 2 - 5 years

Experienced Sales Support Specialist as an OF Chatter, driving revenue through customer engagement, relationship building, and strategic upselling. Skilled in managing high-volume conversations, identifying customer preferences, promoting premium content, handling objections, and maximizing conversions while maintaining a personalized and engaging experience. Strong communication, persuasion, multitasking, and customer retention skills in a fast-paced, target-driven environment.

Experience: 1 - 2 years

Experienced Virtual Assistant with a background in supporting dental practices and providing administrative and customer service support. Skilled in appointment scheduling, patient communication, calendar and email management, insurance verification, data entry, and maintaining accurate records. Proficient in multitasking, organization, attention to detail, and delivering efficient, professional support in fast-paced environments.

Experienced Medical Virtual Assistant supporting dental practices with appointment scheduling, patient communication, insurance verification, treatment coordination, and administrative tasks. Skilled in managing calendars, handling patient inquiries, maintaining accurate records, and providing efficient, compassionate support while ensuring smooth day-to-day clinic operations.

Other Skills

Basic Information

Age
27
Gender
Male
Website
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Tests Taken
None
Government ID
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