Current Employment Status:
Hired Full Time on Aug 4, 2023

Edrian

Virtual Assistant

85 ID PROOF
Verified
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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 18th, 2024 (13 days ago)

Member Since

July 25th, 2023

Profile Description

Profile Description:
Dedicated and skilled Virtual Assistant with a solid background in customer service, offering exceptional support and administrative expertise to enhance operational efficiency and client satisfaction. As a former Customer Service Representative, I bring a wealth of experience in handling diverse customer inquiries, resolving issues, and fostering positive relationships. With a keen eye for detail and a proactive approach to problem-solving, I am adept at multitasking and prioritizing tasks to deliver timely and accurate results.
My proficiency in various virtual tools and technologies empowers me to manage calendars, schedule appointments, coordinate meetings, and handle data entry tasks with precision. As a highly organized and adaptable professional, I thrive in fast-paced environments and am committed to maintaining confidentiality and data security.
Communication is at the core of my skill set, enabling me to effectively collaborate with teams and provide seamless assistance to clients across different time zones. My strong interpersonal skills allow me to build rapport and establish trust with clients, resulting in exceptional client retention and loyalty.
As a Virtual Assistant, I am driven by a passion for excellence and continuous improvement, always seeking new opportunities to learn and grow. With a customer-centric mindset and a commitment to delivering top-notch service, I am eager to contribute my expertise and drive to optimize workflow and deliver outstanding virtual support.
If hired, I am confident that my experience as a former Customer Service Representative, combined with my proactive approach and technological savvy, will make me an invaluable asset in providing reliable and professional virtual assistance.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Experienced in customer support management, I excel in delivering exceptional service, resolving issues, and building strong client relationships. Skilled in communication, problem-solving, and time management, I am committed to ensuring customer satisfaction while upholding data security and confidentiality.

Customer Support » Email Support

Experience: 1 - 2 years

Experienced in email support with exceptional communication skills. Proficient in crafting clear and professional responses to address customer inquiries and resolve issues with empathy and efficiency.

Customer Support » Chat Support

Experience: 1 - 2 years

Experienced in chat support with strong communication skills. Skilled in providing prompt and effective assistance to customers through live chat platforms. Able to handle multiple inquiries simultaneously, maintaining a friendly and helpful tone while resolving issues efficiently.

Other Skills

Basic Information

Age
24
Gender
Male
Website
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Address
Puerto Princesa City, Palawan
Tests Taken
IQ
Score:  102
DISC
Dominance: 26
Influence: 22
Steadiness: 44
Compliance: 8
English
C2(Advanced/Mastery)
Uploaded ID
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