Carmela

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 8th, 2026 (7 days ago)

Member Since

July 25th, 2023

Profile Description

I am a dedicated Customer Service Representative with 4 years of experience, recognized for being flexible, responsible, and committed to delivering excellent support. Enthusiastic and motivated, I bring energy and effort to every task, ensuring clients receive the highest level of service.

Key Responsibilities & Skills:
- Order management: placing orders, checking order status, filing claims, and processing refunds
- Customer support across email, chat, and phone channels
- Investigating shipping issues and coordinating with FedEx
- Assisting with medication refills and providing troubleshooting steps
- Creating professional email templates and handling customer communications
- Strong attention to detail and accuracy in data entry

Expanding Expertise:
- General Virtual Assistant
- Property Management support
- Video Editing (TikTok short clips, step-by-step tutorials)

With a proven background in customer service and a growing skill set in property management and digital content creation, I am adaptable, reliable, and eager to contribute to diverse roles that require both professionalism and creativity.

My portfolio: ----------