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Executive Assistant / FB Inbox Management (2022-Present)Meta Business Suite
Provide excellent Customer Service thru calls, chat, and
Helps manages and organize the FB Meta Business Suite Inbox
Daily answering customers' inquiries and providing solutions to any issues Helps market and advertise the MS Excel course available by sending Mailchimp and blast messages, reaching out to potential clients and students
Assisting students during MS Excel Face to Face / Online Training
Create advertising images in Canva to be posted on FB Page
Prepare and release Certificates for students enrolled
Create Scripts and Google Forms needed for each course available
Do other admin tasks available given by the Head Coach / OwnerTools I Known: FB Meta Business Suite, Airtable, Google Drive, MS Excel, Google Sheets, Mailchimp, Canva, Hubspot, Zoom and
NFT Community Manager,
I handled 20+
I hired people with knowledge in NFT projects like Chatters, Shiller's, Moderators, Content Writers, Lead Gen VA, Collabs, Raiders for Social Media, etc.
I managed the attendance, schedule, and Payroll of the staff.
I know how to trade via Binance and send Salaries thru E-wallets.
I am sending reports and Invoices to my clients and the founder of the NFT for payroll purposes.
I monitor the activities and productivity of the staff on the
I also experience some projects for getting a whitelist. I'm doing all that I can do and the best possible ways to get a Whitelist role for my clients. Some of the Big projects I have worked with are Solyetis, Goonies Gang, etc.
I am knowledgeable and I know the responsibilities of how the Chatters, Moderators and SHILLERS work.
ADDITIONAL NFT/CRYPTO Skills:
-I have multiple
- I am NFT and Crypto Enthusiast. I also have a Crypto wallets like METAMASK, ELECTRONEUM, and BINANCE. I am knowledgeable about ETH and SOLANA which is very popular on NFT minting requirements.
- I am an NFT holder. Current I have 3 NFTs
-Excellent in using MS Excel and Google Spreadsheets for Reports.
-I've managed more than 100 Staff for different projects too.
-Excellent Communication Skills and Customer Service.
Virtual Assistant (January 2017 – 2021)
Prepares necessary Training and Orientation for a newly hired staff of the company.
Administrative Tasks like Schedule preparation, Data Monitoring, and Checking of Team Tasks.
Manages /Team Leader/ Directly reporting to the Employer.
Deliberate tasks to the whole Team.
Proficient in Google Docs and any Microsoft Application.
Content Writing -It includes Creating Unique Bullet points-Special features and Descriptions for items to be posted on the website.
Product reviews and analysis. Doing some research for a certain Niche to be posted on a Blog or Website.
•eBay Listings / Sourcing items to be sold on eBay.
•Finding Profitable items to sell online using Zikanalytics and competitor research.
•eBay Customer Service – Attending customer Inquiries, Handling Complains and Concerns about the item.
•Processing Refunds for Returned Items.
•eBay Return and Cancelled Order Processing/Preparing Return Label from Amazon
•Tools and Sites Used: Inkfrog, Priceyak, Yakpal, VPN, DSMTool, Crazylister, Zikanalytics, SaleFreaks Console, eBay and Amazon.
•Sourcing items from Walmart/HD to be sold on Amazon.
•Listing items using E-com.
•Updating Shipment Tracking’s Information to E-com. (Daily)
•Monitors Manage Orders from Seller Central Amazon
•Tools used: Amazon Right Click, Scanalyze, E-COM, Amazon Seller Central, Walmart and Amazon.
Other Skills and Online Tasks:
•Monitors and Manage
•Cryptocurrency/ Bitcoin Faucets Monitoring
•Creating and Editing Images for IG and FB Niche.
•Creating Educational Videos using EasyVSL.
• Doing office work like report preparation, attending meetings, clients
• Doing some paper works like filing documents, encoding data, sorting files, checking sales reports, photocopying, scanning documents, and shredding.
• Customer service- answering phone calls, and solving customers’ complaints.
• Inventory of stocks on hand and Supplies.
• Doing the monthly preparation of reports and submitting them on time.
• Doing another task as directed by a supervisor.
Cash Handling Skills
• Determined whether the money/bills if counterfeited or not.
• Sorting of Bills and denominations.
• Pick-up of daily sales and consolidation.
• Preparing cash and check deposit slips and depositing the cash sales in the bank.
• Collection of payment from over-the-counter customers and preparing official receipts in every transaction.
• Counting of cash sales. Balancing the funds in every shift.
• Checking and preparation of cash advances. And liquidate Cash Advances before the due date comes. Balancing the Petty Cash Funds.
• Preparation and Balancing the USBF (Unclaimed Salary and Benefits Fund).
• Preparing the cashier’s allowance for the month.
• Preparing the payroll for the seasonal employees.
• Doing the Journal Entry- encoding data using the SAP System.
• Requesting Gift Checks and safekeeping of items in the Treasury.
Preparing cash boxes for cashiers and picking up sales.
• Experienced in encoding data using SAP System.
• Knowledgeable in Microsoft Office like MSWords, Excel, Powerpoint, Paint, and Canva.
• Installation of software and hardware in the computer.
• Social Media Management Skills
• Average typing skills. 40 WPM
• Data Entry/ Encoding
Virtual/Online Job Skills• Trained newly hired staff.• eBay Listing and Selling• Social Media Marketing• Worked as Team Leader/Manager• Decision Making And Management• E-commerce Skills• Recruitment and Schedule Preparation• Monitoring and Leading Team’s Work, Customer Service in eBay
I worked as a Team Leader for eBay and Amazon Dropshipping Company Since 2017, eBay Customer Service and AMAZON Shipment Tracking Information Updates. Also worked as Treasury Assistant Admin for 3 years and
I have worked on Ocasio Marketing LLC as a Social Media Marketing, Facebook Page administrator. I have worked also in eBay with Marketing and sales.
Video Presentation/ Creating Educational Video
i have a 3 years experience in finance & management. I worked in treasury department in admin office of one of a popular shopping malls in the Philippines.
I have 4 years experience in Customer Service, email support and Social Media Moderation
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