As a Virtual Assistant specializing in providing high-quality customer support and efficient data entry services, with strong attention to detail and excellent communication skills, I am committed to delivering top-notch assistance to clients.
Apart from my professional endeavors, I also enjoy exploring the creative side of work. I have knowledge in basic graphic design using Canva, Video Editing using Capcut, and enjoy creating content that informs and entertains. I enjoy doing outdoor activities also and building connections with people from diverse backgrounds. My diverse interests enable me to bring creative solutions to clients while maintaining a balanced and fulfilling life.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
* Assisted customers via phone addressing inquiries, resolving complaints, and providing product information. * Utilized CRM software to document customer interactions, ensuring accurate and thorough documentation of customer interactions and issues. * Collaborated with the team to develop and update customer support materials, including FAQs and knowledge base articles. * Consistently met or exceeded customer service metrics, including response time and customer satisfaction ratings.
Experience: 1 - 2 years
Experience: 6 months - 1 year
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