Nichole

VIRTUAL ASSISTANCE

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

July 21st, 2023

Profile Description

With 6 years of experience performing clerical task, including processing and recording transactions, preparing reports, fielding communication with client and vendors, fast checking, filing and other duties as needed. Adaptable administrative staff with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.

Top Skills

E-Commerce » Inventory Management » Purchasing

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Enter text and figures into company spreadsheets and/or databases Handle confidential information and data Maintain database by entering new and updated customer and account information Establish entry priorities

Other Skills

E-Commerce » Logistics Management

Experience: 1 - 2 years

Office and Administration » Email Handling

Experience: 5 - 10 years

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives

Office and Administration » Microsoft Outlook

Experience: 5 - 10 years

Accounting » Invoicing

Experience: Less than 6 months

Basic Information

Age
27
Gender
Female
Website
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Address
Santo Tomas, Batangas
Tests Taken
IQ
Score:  111
DISC
Dominance: 21
Influence: 16
Steadiness: 31
Compliance: 32
English
B2(Upper Intermediate)
Uploaded ID
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