John

Customer Support / Virtual Assitant

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (4 days ago)

Member Since

July 21st, 2023

Profile Description

I am a Healthcare Virtual Assistant with over four years of experience in prior authorization, insurance verification, patient support, accounts receivable, claims follow-up, and healthcare billing coordination. I have worked with patients, providers, and insurance companies through inbound and outbound calls, email, and online portals.

My experience includes verifying patient eligibility and benefits, processing prior authorization requests, following up on claims, resolving billing and payment concerns, maintaining accurate patient records, and ensuring HIPAA compliance. I am familiar with healthcare systems and tools such as EPIC, ACE, and Payment Integrity Compass.

I am detail-oriented, organized, and comfortable managing high-volume tasks in a remote work environment. I communicate professionally, follow processes carefully, and focus on providing timely and accurate support to patients, providers, and healthcare teams.

I am open to opportunities as a Healthcare Virtual Assistant, Medical Biller, Insurance Verification Specialist, Prior Authorization Specialist, Accounts Receivable Specialist, or Patient Support Representative.

Top Skills

Experience: 2 - 5 years

Other Skills

Basic Information

Age
29
Gender
Male
Website
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Address
Makati, Metro Manila
Tests Taken
IQ
Score:  114
DISC
Dominance: 22%
Influence: 26%
Steadiness: 37%
Compliance: 15%
English
C2(Advanced/Mastery)
Government ID
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