Mary
Customer Service & Virtual Assistant | Account Management | Admin Support Specia
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.92/hour ($563.20/month)
Bachelors degree
Last Active
July 1st, 2026 (7 days ago)
Member Since
July 21st, 2023
Profile Description
I am a dedicated and detail-oriented professional with over 8 years of experience in customer service, administrative support, and account management. I have a strong background in handling client communications, managing multiple accounts, and providing efficient support to ensure customer satisfaction.
In my previous roles, I worked as a Product Assistant where I supported a Business Development Manager by handling administrative tasks, preparing reports, coordinating with the sales team, and assisting in client presentations. I was later promoted to Account Specialist, where I managed over 50 client accounts, handled inquiries, resolved concerns, and maintained strong client relationships.
I am highly organized, reliable, and capable of working independently. I am experienced in
I am also willing to learn new tools such as CRM systems, QuickBooks, or any platform required by the client. I am a fast learner, adaptable, and committed to delivering high-quality work.
I am looking for a long-term opportunity where I can contribute my skills and grow with a team.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Customer Service: Email and Chat Support Phone Call Handling / Customer Communication Complaint Resolution & Escalation Management Customer Relationship Management (CRM) – e.g., HubSpot, Zoho CRM Order Processing & Follow-ups Social Media Customer Support (Facebook, Instagram, WhatsApp) Administrative Support: Data Entry & Data Management Calendar & Schedule Management Travel & Meeting Coordination Document Preparation & File Organization Microsoft Office Suite (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Drive, Calendar) Online Research & Reporting Task and Project Management Tools (Trello, Asana, Monday.com) CRM Platforms – adaptable and quick to learn any system used by the company Email Platforms (Gmail, Outlook, MS Office) Communication Tools (Google meet, Zoom, Teams) File Sharing & Cloud Tools (Google Drive, )
Other Skills
Office and Administration
Experience: 5 - 10 years
Experienced in providing comprehensive administrative support and office management, ensuring smooth and efficient business operations. Skilled in data entry, document preparation, email and calendar management, online research, and file organization. Adept at handling client communications, scheduling, and task coordination, with strong attention to detail and ability to meet deadlines. Highly organized, proactive, and adaptable, capable of learning new systems and tools quickly to support company needs.
Office and Administration » Data Entry
Experience: 5 - 10 years
Proficient in accurate and efficient data entry, with experience handling large volumes of information, maintaining data integrity, and organizing records systematically. Skilled in Excel, Google Sheets, and online databases, with strong attention to detail and ability to meet deadlines consistently. Quick to learn new systems and tools to ensure smooth workflow and reliable data management.
Marketing » Content Creation
Experience: 6 months - 1 year
Experienced in creating basic content for online platforms, including social media posts, captions, and simple graphics. Familiar with tools like Canva and basic Word/Google Docs formatting, with attention to clarity, accuracy, and visual appeal. Quick to learn new content platforms and adapt to brand guidelines.
SEO » Content Management
Experience: Less than 6 months
Capable of managing and organizing content across platforms, including updating files, maintaining databases, and ensuring consistency. Familiar with basic tools and systems for content tracking and easy to learn new platforms or company-specific software.
Basic Information
- Age
- 46
- Gender
- Female
- Website
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- Address
- Tests Taken
- IQ
- Score: 94
- Government ID
- Sign Up with Pro Account to View
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