I have been a customer support representative for 3 years at one of the largest IT companies in the US. I was a customer care support specialist for three years. Prior to that, I worked as a sales representative for a small start-up company doing telemarketing for two years. Because of these, I was able to maintain a high standard of service, which helped me identify my own needs for improvement.
I am also study information technology, and I know how to create websites using different languages, such as PHP, HTML, and Bootstrap.
My expertise is in sales, like selling or offering products to customers, generating leads, and closing deals. I'm good at performing accurate web research, managing
Experience: 2 - 5 years
I have been a customer support representative for two years and a half at one of the largest IT companies in the US. I handle customer accounts, hosting, domains, and email. We troubleshoot websites that are not working. Update DNS records and make the customer's email work.
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