I have 8 years of service in the field of Customer Service. I worked for some of the biggest Contact Center in the Philippines namely, Teleperformance, West Contact Service (Alorica), Sykes Asia, Support Ninja Global (Bolton International Inc). I am capable of handling different line of business for customer service support and technical support. Being in the contact center industry for the longest time, I was able to bag some recognition from operations head and was consistent with meeting their set targets.
Tools used before:
- Zendesk- Trello- Speakeasy- CRM - Shopify - FreshDesk
Experience: 2 - 5 years
Using the tool for almost 4 years
Experience: 2 - 5 years
Experience in answering email for almost 4 years
Experience: 2 - 5 years
I've experience in handling multiple chats in almost 4 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.