Shopify Customer Service Expert

Overview

Looking for full-time work (8 hours/day)

at $3.70/hour ($651.20/month)

Bachelors degree

Last Active

April 20th, 2024 (7 days ago)

Member Since

July 17th, 2023

Profile Description

Look no further – your search ends here, WITH ME.

Among the many ways I can assist you, here are a few that will contribute to the efficient, effective, and successful growth of your business:

? Wide experience in E-commerce Email and Chat support
?Inbound and Outbound Calls
?Shopify Order Fulfillment
?Shopify Product Listing
?Shopify Product Research
?Shopify SEO Ranking
?Analytics and Reports

I use the following software and tools:

?Zendesk
?Freshdesk
?Jira
?Salesforce
?Purecloud Genesys
?Slack
?Notion
?Trello
?Google Sheets
?Google Docs
?Microsoft Excel & Word
?Canva

Consider me your virtual all-in-one solution for your business. I can help you generate more sales, provide exemplary customer service, and organize your day-to-day projects.

I am eager to take on new challenges and gain experience in various areas to ensure the quality of work in all delegated tasks.

Let my experiences do the talking.

Talk to you soon,
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Top Skills

Customer Support

Experience: 5 - 10 years

With eight years of customer service experience, I bring a deep understanding of customer needs and effective problem-solving skills to the project. I am capable of handling a wide range of customer issues through different communication platforms.

Other Skills

Marketing » Social Media Management

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

My background in customer service, including my experience as a Team Lead, has helped me be meticulous in detail and the ability to manage large volumes of data. My experience in maintaining databases, tracking customer interactions, and creating reports has further developed my data entry skills.

Office and Administration » Administrative Support

Experience: 6 months - 1 year

As a former Team Lead, I have managed teams, streamlined processes, and facilitated open communication channels. I am confident that my skills in task management, document organization, and attention to detail will ensure a smooth workflow for your team.

E-Commerce » Product Research

Experience: Less than 6 months

I am equipped to evaluate market demands, identify opportunities for product improvement, and make data-driven recommendations to enhance the overall customer experience.