Travel Consultant/Virtual Assistant/CSR

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

April 20th, 2024 (8 days ago)

Member Since

July 16th, 2023

Profile Description

I am certain that we are meant to cross paths so I can support your company!


I have hands-on experience as a travel consultant, where I adeptly managed calls, emails, and chats to ensure top-notch customer satisfaction. Skilled in problem-solving, managing calendars, emails, and other administrative tasks to provide overall efficiency and increased productivity for your business.

•Customer Service Representative: Ensuring excellent customer satisfaction remains my utmost priority. Through my extensive experience, I've acquired valuable knowledge and skills that I'm eager to apply to every client interaction, ensuring positive outcomes and contributing to the growth of your company.

•General Virtual Assistant: I offer thorough assistance with a wide range of administrative activities as a general virtual assistant, including data entry, scheduling, email management, research, and other responsibilities as needed. My objective is to improve productivity, expedite your workflow, and add to your company's overall success.

•Continous Learning: I often attend seminars and training programs to stay up to date with the newest industry trends and technology because I am committed to lifelong learning and skill growth. Through constant learning and improvement, I make sure to do excellent work and stay a valuable member of your team.

Here are some of the key services I offer:

• Email Management: I am skilled in organizing and managing email correspondence so that it may be quickly retrieved and viewed.
• Travel Management: From itinerary planning to logistics, I handle all aspects of travel arrangements for executives.
• Calendar Management: Ensured that all commitments were accurately reflected in the calendar system. Scheduled appointments, meetings, and events on calendars
• Communication Handling: Efficiently managing phone calls and emails, directing inquiries to the appropriate parties, and responding to routine correspondence inquiries.
• Problem-solver: identified and analyzed problems to determine root causes. Implemented strategies to prevent the recurrence of problems. Adapted quickly to changing situations and proactively sought solutions. 

Before transitioning to freelancing, I accumulated 8 years of valuable experience in the BPO industry, progressing from customer service roles to subject matter experts. My commitment to delivering high-quality service, coupled with adaptability and a proactive learning attitude, positions me as a reliable partner in your business success.

Let's engage in a conversation to explore the various ways I can actively contribute to enhancing the efficiency and fostering the growth of your venture.