Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
July 5th, 2026 (3 days ago)
Member Since
July 16th, 2023
Profile Description
Monitoring and auditing contacts to make sure that the customer experience agents are following the call process and the company's policies.
Creating spreadsheet (in excel) to create reports using excel formula, power pivot, power query.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 5 - 10 years
I've been in BPO industry for almost 6 years now. I started as an agent and got promoted as a Quality Assurance Associate after 2 years of taking calls. Currently, I'm working as a Reporting analyst.
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
Worked as a call center agent.
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 22
- Influence: 7
- Steadiness: 36
- Compliance: 35
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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