Results-driven customer service and business development professional with proven experience in fraud prevention, healthcare support, and client outreach. Demonstrates strong analytical, communication, and problem-solving abilities to resolve complex customer issues, safeguard financial accounts, and enhance overall customer satisfaction. Brings value through data-driven market research, strategic client engagement, and effective use of CRM tools to strengthen client relationships, improve operational efficiency, and support business growth.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Using Salesforce Lightning as medium of customer communication
Experience: 1 - 2 years
This covers the entire career I previously had
Experience: 1 - 2 years
Optimizing the use of Google Mail in response to daily tasks
Experience: 1 - 2 years
Utilizing follow-ups by using google office as part of organizing tools
Experience: 6 months - 1 year
Experience: 1 - 2 years
Reviewing reported transactions for possible fraudulent actions.
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