Health Care Representative and Customer Specialist

-Evaluated costumer information to explore issues, develop potential solutions and maintain quality service -Conferred with costumers about concerns with products or services to resolve problems -Responded to costumer needs through competent costumer service and prompt problem solving -Communicated with costumers to assist and address individual needs, providing timely and quality support -Achieved 90% satisfaction rating through consistent, proactive resolutions of customer issues on first call -Explain charges, fees, terms of sales and service agreements -Managed billing service and account issues for customers -Described and explained details about network services and promotions to guide customers with regards to purchasing decision -Logged call information and solutions provided into database -Developed client rapport by promptly processing request -Assisted call-in customers with questions and orders.

Assist doctors delivering patients babies in the hospital, monitor the contraction and vital signs of the patients during labor, prepare patient for the delivery upon admission, provide emotional support and reassurance to the mothers, provide post partum and natal care, educate mothers about family planning, do home visit to provide check up and umbilical care.

-Categorize income and expenses of the organization -Reconciling bank accounts -monitor accounts payable -send invoices to clients

just had my online training on product researching and found my joy doing the work